The challenge
The problem we solve
Even the best SAP implementation fails if users cannot operate the system. Go-lives are often disrupted by users who were trained too early (and forgot), trained on the wrong processes, or given generic training that did not reflect their daily tasks. Effective training is role-specific, timed close to go-live, and supported by accessible reference materials.
What we deliver
Our delivery scope
- Role-based training curriculum design mapped to business processes
- Instructor-led training sessions (classroom or virtual) with hands-on exercises
- E-learning modules with interactive simulations of SAP transactions
- Quick reference guides and job aids for daily tasks
- Key-user (super user) enablement programmes for ongoing in-house support
- Post-go-live floor support and help desk augmentation
Delivery approach
A phased method tailored to your engagement
01
Discover
User population analysis, role mapping, and training needs assessment.
02
Design
Curriculum design, training material development, and delivery schedule.
03
Build
Content creation: slides, exercises, e-learning, and job aids.
04
Deploy
Training delivery in waves timed before go-live, with assessments.
05
Support
Floor support during go-live, refresher sessions, and material updates.
Tools and platforms we work with
SAP Enable Now
SAP Companion
Articulate / Camtasia
Custom LMS
SAP Fiori